Terms of Service

1. Acceptance of Terms

By accessing or using mobil-5g services, including our 5G mobile plans, internet top-ups, and home WiFi & TV plans, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not use our services.

2. Service Description

mobil-5g provides quick mobile and internet top-up services, 5G mobile plans, and home internet solutions in the UAE. Our services include:

  • Mobile plan recharges
  • Internet data top-ups
  • Unlimited 5G plans
  • Home WiFi and TV packages

3. User Responsibilities

As a user of mobil-5g services, you are responsible for:

  • Providing accurate information for account creation and top-ups
  • Maintaining the confidentiality of your account credentials
  • Complying with all applicable laws and regulations
  • Using our services in a manner that does not disrupt or interfere with our network

4. Remittancement and Billing

By using our quick top-up services for mobile and internet plans, you agree to the following:

  • All charges are due immediately upon completion of the top-up
  • We accept various paymentment methods, including credit cards and digital wallets
  • Recurring feements may be set up for convenience but can be cancelled at any time
  • Refunds are subject to our refund policy and may not be available for certain services

5. Service Availability and Speed

While we strive to provide fast 5G speeds and reliable service:

  • 5G coverage may vary depending on your location within the UAE
  • Actual speeds may vary based on network congestion, device capabilities, and other factors
  • We reserve the right to manage network resources to ensure optimal performance for all users

6. Modifications to Service

mobil-5g reserves the right to modify or discontinue, temporarily or permanently, any part of our services with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the services.

7. Limitation of Liability

mobil-5g shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Phone: +971 4 123 4567